Orders over $100 will require that your Billing and Shipping Address MATCH.

Orders over $250 will require a signature for delivery plus photo ID.

PROCESSING TIMES:

Hair Bundles/Closures/Frontals: 3-4 Business Days. Thanks for your patience

Wigs Constructions: 7-10 Business Days. *We do not include weekend days. These wigs are custom made and due to the sales period, additional time will be needed to make each wig. Thanks for your patience.

SHIPPING TIME

Shipping time occurs after the processing period has finished.

• (United States) 2-3 BUSINESS DAYS via USPS Priority Mail Express. Order Must be placed by 4pm to meet Express Shipping Drop-off Deadline.

• United States) 2-3 BUSINESS DAYS VIA USPS Priority Mail

• (United States) 3-4 Business Day Shipping USPS First Class Mail

• (International) 6-10 BUSINESS DAYS via USPS Priority Mail

• This time does not include the processing period

• Due to COVID we are not reasonable for any shipping delays 

• Expect delays during sales periods & holidays.

• Delivery $10 Champaign/Urbana $25 Rantoul, Danville/surrounding area areas $65-$70

REFUNDS/RETURNS

• ALL SALES ARE FINAL. Due to the nature of this product, refunds will not be issued. What is the nature of this product? Hair extensions. Hair extensions cannot be resold after being handled or worn by the buyer. For this reason, ALL SALES ARE FINAL.

• Returns are only offered if you received the wrong items

• Cancellations currently aren't offered. Please make sure ALL measurements are correct for wig constructions and purchases

• Issues/concerns: If there are any problems please do not hesitate to contact me. DO NOT wait more than 2-3 days to contact me regarding any issues. Email: differentlevelzextensions@gmail.com, Text: 217-441-6545, IG: @differentlevelzext